New Aarenet Cloud PBX Software Release 7.14

The new Aarenet Cloud PBX Software Release 7.14 has been approved for general application commencing December 31st, 2023. Effective immediately, newly deployed systems will be commissioned with this new software release. A seamless upgrade service for existing installations is offered without impacting the availability of active service.

 

The new features focuses on user clients like the “anCall” plugin for Microsoft Teams. This application plugin allows to access the system portal and make calls directly from the Microsoft Teams platform, now also from mobile devices next to the existing plugin for desktop usage.

 

Additional customisation features complete Aarenet’s offering enabling a full white label platform, which can be tailored to the requirements of the customer.


For Microsoft Outlook users on Windows, a new plugin has been released enabling to dial directly from the Outlook contacts using the anDesktop application that was released in the previous version of the Aarenet platform. The application anDesktop, compatible with macOS and Windows OS, offers a feature rich telephony client as alternative to traditional physical deskphones. The desktop client is specifically interesting for remote workers who do not have a physical telephony infrastructure.


Direct dialling from Outlook contacts reduces the number of interventions necessary to dial the telephone number of a stored contact and reduces potential dialling errors. Further integration into Microsoft O365 applications are targeted to be released in one of the future releases.

Frank Remmers, VP Product Management says: “Many users of our Cloud PBX use the O365 suite of applications. It is our goal to improve the user experience by enabling and integrating our platform within this existing business environment. With the Aarenet solutions we want to simplify the integration of all voice communications into the daily routine. The development of this Outlook plugin is only the first step of many enhancements we plan to integrated to ensure a good interacting between Aarenet’s business communication applications with Office 365.”

Other new features such as additional call control CSTA functions for Contact Center applications have been added, further security features to harden the platform and to comply with the latest operating system requirements next to general maintenance and GUI improvements were implemented. Details of included features within this software release will be communicated upon request.

See more News

New Aarenet Cloud PBX Software Release 7.16

The new Aarenet Cloud PBX Software Release 7.16 has been approved for general application commencing June 30th, 2024. Effective immediately, newly deployed systems will be commissioned with this new software release. A seamless upgrade service for existing installations is offered without impacting the availability of active service.

Learn more

Aarenet has a new CEO

Dominik Moser is the new CEO of Aarenet AG. After 20 years as co-founder and CEO, Felix Jakob is concentrating on his activities on the Board of Directors.

Learn more

Aarenet signed Memorandum of Understanding with Vietnam Post and Telecommunications Institute of Technology and Announced Collaboration for Research and Exchange Programs

Aarenet, a leading technology and solutions provider for Carriers, Service Providers, Governments and Enterprises, announced today that it has signed a memorandum of understanding (MOU) with Vietnam Post and Telecommunications Institute of Technology (PTIT) in Hanoi, Vietnam, to provide its softswitch systems to the Institute and to collaborate on future co-development and research in the field of telecommunications, as well as student exchange programs and scholarships.

Learn more