Aarenet’s multi-tenant Enterprise PBX (anPBX) offers all contemporary user features, mobile and desktop clients and a powerful Call Control API to connect and interwork with Third Party applications.
| For corporate customers, the use of a PBX offers a wealth of advantages like the initial low investment and the fact that the system is cloud based and managed by the service provider. As the service is location independent, it is an ideal solution for companies with home workers and different branch locations. The redundant, highly scalable, robust, maintenance free multi-tenant solution enables service providers to market a competitive state-of-the-art product to their business customers. |
| Aarenet’s anPBX functionality includes features such as conference calls, call-forking, group-calls, voice-mail and many others. An advanced call distribution concept offers sheer unlimited possibilities to distribute incoming calls to the connected extensions. An Interactive Voice Response system ensures that the caller will be connected to the right employee using voice prompt selection menus. The features can be used with iOS and Android smartphone apps and on desktop clients. |
The Embedded App anCall for Microsoft Teams user without 365 E5 phone license enables them to use and benefit from the PBX telephony and features. Users can make and receive calls to and from outside the Teams environment e.g. in hybrid configurations and make and receive calls to and from the public network.
A fully integrated Microsoft Teams telephony solution with Direct Routing for Microsoft Teams users with a 365 E5 license enables an easy and quick installation into an existing telephony environment.
AI-powered modules integrated into Aarenet’s core applications significantly enhance the overall user experience. These capabilities range from intelligent call distribution and routing assistants to advanced personal voice assistants available on both mobile and desktop clients.
By leveraging voice-enabled AI assistants with access to internet-based information sources, users can interact naturally and obtain real-time answers to current questions and requests.
Support for integration with multiple Large Language Models (LLMs) ensures maximum flexibility and allows customers to deploy AI solutions in accordance with their specific technical, operational, and regulatory requirements. Overall, the seamless integration of AI technologies improves productivity, streamlines communication processes, and significantly increases user satisfaction.
| Class 4 and Class 5 services form the base of contemporary VoIP telephony services. The services include transit services, residential telephony and business SIP trunking. |
| Aarenet’s secure and private Unified Communications and Collaborations suite offers features such as file sharing, screen sharing and video conference to support the collaboration between internal and external participants. |
| Aarenet’s Contact Center solution provides the call agent with a user friendly, state-of-the-art and fully featured omni-channel workplace. |