New Aarenet Cloud PBX Release 7.12

The new Aarenet Cloud PBX Software Release 7.12 has been approved for general application commencing June 30th, 2023. Effective immediately, newly deployed systems will be commissioned with this new software release. A seamless upgrade service for existing installations is offered without impacting the availability of active service.

The new Aarenet Cloud PBXSoftware Release 7.12 has been approved for general application commencing June 30th, 2023. Effective immediately, newly deployed systems will be commissioned with this new software release. A seamless upgrade service for existing installations is offered without impacting the availability of active service.


The release is enhancing the Cloud PBX solutions for enterprises and entails a full multi-tenant carrier grade setup with a wealth of user features. Following requests of many customers, Fax2Mail has been integrated. A received fax message will now be forwarded to the appointed email address in an attachment.

Frank Remmers, VP Product Management says: “although fax is considered legacy solution, many customers still use it as it is considered an official legal document. The use of electronic mail alone is not sufficient as E-mail is not always accepted as a legal document. The implementation of the Fax2Mail will open additional vertical markets to address with our Cloud PBX offering.”

System Operator

A further highlight of the new release, Aarenet’s own desktop client “anDesktop” has been released. This client, compatible with macOS and Windows OS, offers a feature rich telephony client as alternative to traditional physical deskphones. The desktop client is specifically interesting for remote workers who do not have a physical telephony infrastructure. The installation is self-explanatory and the activation is a user friendly process.


“anDesktop” also interacts with the Microsoft Teams embedded applet “anCall” and complements the offering for Microsoft Teams users. Remmers says: “Direct Routing has been implemented in a previous version and the use of the anCall embedded applet enables the integration of telephony into Microsoft Teams without the need to procure specific Teams phone licences. This significantly reduced the cost for Microsoft Teams users to access state-or-the-art Cloud PBX features like Advanced Call Distribution, Interactive Voice Response, Voice Mail and many others.”


To improve security for system operators as well as end-users a Two Factor Authentication for login, together with a compatible two-factor authentication application has been added. Other new features such as additional CSTA interface functions for Contact Center applications have been added and a platform upgrade to comply with the newest security requirements next to general maintenance and GUI improvements. Details of included features within this software release will be communicated upon request.

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