Aarenet signed Memorandum of Understanding with Vietnam Post and Telecommunications Institute of Technology and Announced Collaboration for Research and Exchange Programs

Aarenet signed Memorandum of Understanding with Vietnam Post and Telecommunications Institute of Technology and Announced Collaboration for Research and Exchange Programs

Aarenet, a leading technology and solutions provider for Carriers, Service Providers, Governments and Enterprises, announced today that it has signed a memorandum of understanding (MOU) with Vietnam Post and Telecommunications Institute of Technology (PTIT) in Hanoi, Vietnam, to provide its softswitch systems to the Institute and to collaborate on future co-development and research in the field of telecommunications, as well as student exchange programs and scholarships.

“We are excited to embark on this partnership with PTIT, which will benefit both parties in terms of knowledge transfer, talent development, and market expansion. We hope that this collaboration will foster a spirit of innovation and excellence in the telecommunications industry, as well as strengthen the ties between Switzerland and Vietnam.” said Mr. Felix Jakob, CEO of Aarenet.

Prof. Dr. Nguyen Tien Ban, Dean Faculty of PTIT, expressed his gratitude to Aarenet AG for their collaboration and trust. “We are very grateful to Aarenet for their support and commitment. This is a significant contribution to our institute’s development and vision. We look forward to working with Aarenet and exploring the potential of their softswitch systems for our education and research purposes,” he said.

The MOU also includes plans for future co-development and research in the field of telecommunications, as well as student exchange programs and scholarships. Aarenet and PTIT will collaborate on innovative projects and solutions, leveraging their respective expertise and resources. They will also facilitate academic and cultural exchanges between their students and faculty, offering opportunities for learning and networking. Additionally, Aarenet intents to provide scholarships for outstanding PTIT students who wish to pursue further studies or internships at Aarenet.

 

The MOU was signed by Mr. Jakob and Prof. Dr. Nguyen at a ceremony held at the Institute’s headquarters in Hanoi on January 24th, 2024.

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Aarenet signed Memorandum of Understanding with Vietnam Post and Telecommunications Institute of Technology and Announced Collaboration for Research and Exchange Programs

Aarenet, a leading technology and solutions provider for Carriers, Service Providers, Governments and Enterprises, announced today that it has signed a memorandum of understanding (MOU) with Vietnam Post and Telecommunications Institute of Technology (PTIT) in Hanoi, Vietnam, to provide its softswitch systems to the Institute and to collaborate on future co-development and research in the field of telecommunications, as well as student exchange programs and scholarships.

Learn more

New Aarenet Cloud PBX Software Release 7.14

The new Aarenet Cloud PBX Software Release 7.14 has been approved for general application commencing December 31st, 2023. Effective immediately, newly deployed systems will be commissioned with this new software release. A seamless upgrade service for existing installations is offered without impacting the availability of active service.

Learn more

New Aarenet Cloud PBX Software Release 7.14

New Aarenet Cloud PBX Software Release 7.14

The new Aarenet Cloud PBX Software Release 7.14 has been approved for general application commencing December 31st, 2023. Effective immediately, newly deployed systems will be commissioned with this new software release. A seamless upgrade service for existing installations is offered without impacting the availability of active service.

 

The new features focuses on user clients like the “anCall” plugin for Microsoft Teams. This application plugin allows to access the system portal and make calls directly from the Microsoft Teams platform, now also from mobile devices next to the existing plugin for desktop usage.

 

Additional customisation features complete Aarenet’s offering enabling a full white label platform, which can be tailored to the requirements of the customer.


For Microsoft Outlook users on Windows, a new plugin has been released enabling to dial directly from the Outlook contacts using the anDesktop application that was released in the previous version of the Aarenet platform. The application anDesktop, compatible with macOS and Windows OS, offers a feature rich telephony client as alternative to traditional physical deskphones. The desktop client is specifically interesting for remote workers who do not have a physical telephony infrastructure.


Direct dialling from Outlook contacts reduces the number of interventions necessary to dial the telephone number of a stored contact and reduces potential dialling errors. Further integration into Microsoft O365 applications are targeted to be released in one of the future releases.

Frank Remmers, VP Product Management says: “Many users of our Cloud PBX use the O365 suite of applications. It is our goal to improve the user experience by enabling and integrating our platform within this existing business environment. With the Aarenet solutions we want to simplify the integration of all voice communications into the daily routine. The development of this Outlook plugin is only the first step of many enhancements we plan to integrated to ensure a good interacting between Aarenet’s business communication applications with Office 365.”

Other new features such as additional call control CSTA functions for Contact Center applications have been added, further security features to harden the platform and to comply with the latest operating system requirements next to general maintenance and GUI improvements were implemented. Details of included features within this software release will be communicated upon request.

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Aarenet signed Memorandum of Understanding with Vietnam Post and Telecommunications Institute of Technology and Announced Collaboration for Research and Exchange Programs

Aarenet, a leading technology and solutions provider for Carriers, Service Providers, Governments and Enterprises, announced today that it has signed a memorandum of understanding (MOU) with Vietnam Post and Telecommunications Institute of Technology (PTIT) in Hanoi, Vietnam, to provide its softswitch systems to the Institute and to collaborate on future co-development and research in the field of telecommunications, as well as student exchange programs and scholarships.

Learn more

New Aarenet Cloud PBX Software Release 7.14

The new Aarenet Cloud PBX Software Release 7.14 has been approved for general application commencing December 31st, 2023. Effective immediately, newly deployed systems will be commissioned with this new software release. A seamless upgrade service for existing installations is offered without impacting the availability of active service.

Learn more

Aarenet signed Managed Service Agreement with FPT Telecom International (FTI)

Aarenet signed Managed Service Agreement with FPT Telecom International (FTI)

Aarenet, a leading provider of carrier-grade telecommunications solutions, announce today the signing of the Contact Centre as a Service (CCaaS) Agreement with FTI, a member company of FPT Telecom and a leading Service Provider in Vietnam.

This strategic partnership sets the stage for an exciting new chapter in their ongoing cooperation to revolutionise customer engagement and communications.

 

Aarenet’s CCaaS solution provides an array of advanced features, empowering businesses to elevate customer experiences while ensuring operational efficiency and scalability. Through offerings such as omnichannel support, intelligent routing, a unified workplace, real-time analytics and robust security measures, businesses can deliver personalised and consistent customer interactions, leading to improved customer satisfaction and loyalty. Moreover, the Deployment Portal enhances the speed of service delivery, facilitating CCaaS mass-deployment, making it an ideal solution for FTI – a leading Service Provider in Vietnam.

 

This collaboration reflects a shared commitment to innovation, customer satisfaction, and business growth. As both companies aim to set new industry standards, they collaborate to raise the bar for cloud contact centre services and redefine customer engagement in the Vietnam market.

“At FTI we have always been committed to delivering excellence to our customers. Partnering with Aarenet for their advanced CCaaS solution is a strategic move that aligns perfectly with our Customer-centric values. We believe that this collaboration will not only optimise our product and service portfolio but also enable us to forge stronger connections with our customers. We look forward to leveraging Aarenet’s expertise and innovative technologies to drive our business forward and create a positive impact in the market.”  Said Mr. Tran Hai Duong, FTI CEO.

“We are honoured to strengthen our collaboration with FTI by working together to bring our shared vision to life by delivering exceptional customer experiences for the business sector in Vietnam through cutting-edge technology. Leveraging our CCaaS platform, we are confident in our ability to empower FTI’s Customers with seamless, efficient, and personalised interactions with their valued clientele. Throughout this transformative journey, our dedicated team remains committed to offering support and expertise, ensuring a successful deployment.” Said Mr. Bao Vo, Director – Aarenet APAC.

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Aarenet signed Memorandum of Understanding with Vietnam Post and Telecommunications Institute of Technology and Announced Collaboration for Research and Exchange Programs

Aarenet, a leading technology and solutions provider for Carriers, Service Providers, Governments and Enterprises, announced today that it has signed a memorandum of understanding (MOU) with Vietnam Post and Telecommunications Institute of Technology (PTIT) in Hanoi, Vietnam, to provide its softswitch systems to the Institute and to collaborate on future co-development and research in the field of telecommunications, as well as student exchange programs and scholarships.

Learn more

New Aarenet Cloud PBX Software Release 7.14

The new Aarenet Cloud PBX Software Release 7.14 has been approved for general application commencing December 31st, 2023. Effective immediately, newly deployed systems will be commissioned with this new software release. A seamless upgrade service for existing installations is offered without impacting the availability of active service.

Learn more

Aarenet successfully hosted 2023 Partner Conference in Hai Phong, Vietnam

Aarenet successfully hosted 2023 Partner Conference in Hai Phong, Vietnam

Aarenet is delighted to announce the successful conclusion of its 2023 Partner Conference held in Hai Phong, Vietnam. This event brought together industry leaders, partners, and experts throughout Vietnam and marked a significant milestone in advancing telecommunications innovations.

The Aarenet 2023 Partner Conference took place at the Nikko Hotel in Hai Phong, Vietnam, from August 20th to 21st inclusively. The event exceeded expectations and was specifically designed to focus on key areas such as telecom trends, contact center advancements, unified communications, security and technical support excellence.

 

One of the conference highlights included the presentation of the “Most Innovative Carrier Customer of the Year 2023” award to FPT Telecom International as recognition for their exceptional contributions to the telecom industry in Vietnam.

 

Key highlights of the conference included keynote addresses, product demonstrations and showcases and offered an excellent platform for executing networking.

 

Speakers from Aarenet and FrontStage delivered insightful keynote addresses sharing the latest telecom trends, the evolution of contact centers and developments in its unified communications solution.

 

The Aarenet Pre-sales team demonstrated advanced third-party integration features within their Contact Centre solution such as eKYC, Text-to-Speech, and Speech-to-Text functionalities and the Aarenet Sales team showcased its latest unified communication products.

 

The conference provided ample networking opportunities, enabling attendees to establish valuable connections with industry peers, partners, and Aarenet Executives.

Reflecting on the successful event, Mr. Felix Jakob – Aarenet CEO, stated, “Our Partner Conference in Hai Phong surpassed our expectations and underlined our commitment to fostering collaboration and innovation within the telecom industry in Vietnam. We are immensely proud of the meaningful discussions, partnerships, and the recognition of FPT Telecom International’s innovation.”

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Aarenet signed Memorandum of Understanding with Vietnam Post and Telecommunications Institute of Technology and Announced Collaboration for Research and Exchange Programs

Aarenet, a leading technology and solutions provider for Carriers, Service Providers, Governments and Enterprises, announced today that it has signed a memorandum of understanding (MOU) with Vietnam Post and Telecommunications Institute of Technology (PTIT) in Hanoi, Vietnam, to provide its softswitch systems to the Institute and to collaborate on future co-development and research in the field of telecommunications, as well as student exchange programs and scholarships.

Learn more

New Aarenet Cloud PBX Software Release 7.14

The new Aarenet Cloud PBX Software Release 7.14 has been approved for general application commencing December 31st, 2023. Effective immediately, newly deployed systems will be commissioned with this new software release. A seamless upgrade service for existing installations is offered without impacting the availability of active service.

Learn more

New Aarenet Cloud PBX Release 7.12

New Aarenet Cloud PBX Release 7.12

The new Aarenet Cloud PBX Software Release 7.12 has been approved for general application commencing June 30th, 2023. Effective immediately, newly deployed systems will be commissioned with this new software release. A seamless upgrade service for existing installations is offered without impacting the availability of active service.

The new Aarenet Cloud PBXSoftware Release 7.12 has been approved for general application commencing June 30th, 2023. Effective immediately, newly deployed systems will be commissioned with this new software release. A seamless upgrade service for existing installations is offered without impacting the availability of active service.


The release is enhancing the Cloud PBX solutions for enterprises and entails a full multi-tenant carrier grade setup with a wealth of user features. Following requests of many customers, Fax2Mail has been integrated. A received fax message will now be forwarded to the appointed email address in an attachment.

Frank Remmers, VP Product Management says: “although fax is considered legacy solution, many customers still use it as it is considered an official legal document. The use of electronic mail alone is not sufficient as E-mail is not always accepted as a legal document. The implementation of the Fax2Mail will open additional vertical markets to address with our Cloud PBX offering.”

A further highlight of the new release, Aarenet’s own desktop client “anDesktop” has been released. This client, compatible with macOS and Windows OS, offers a feature rich telephony client as alternative to traditional physical deskphones. The desktop client is specifically interesting for remote workers who do not have a physical telephony infrastructure. The installation is self-explanatory and the activation is a user friendly process.


“anDesktop” also interacts with the Microsoft Teams embedded applet “anCall” and complements the offering for Microsoft Teams users. Remmers says: “Direct Routing has been implemented in a previous version and the use of the anCall embedded applet enables the integration of telephony into Microsoft Teams without the need to procure specific Teams phone licences. This significantly reduced the cost for Microsoft Teams users to access state-or-the-art Cloud PBX features like Advanced Call Distribution, Interactive Voice Response, Voice Mail and many others.”


To improve security for system operators as well as end-users a Two Factor Authentication for login, together with a compatible two-factor authentication application has been added. Other new features such as additional CSTA interface functions for Contact Center applications have been added and a platform upgrade to comply with the newest security requirements next to general maintenance and GUI improvements. Details of included features within this software release will be communicated upon request.

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Aarenet signed Memorandum of Understanding with Vietnam Post and Telecommunications Institute of Technology and Announced Collaboration for Research and Exchange Programs

Aarenet, a leading technology and solutions provider for Carriers, Service Providers, Governments and Enterprises, announced today that it has signed a memorandum of understanding (MOU) with Vietnam Post and Telecommunications Institute of Technology (PTIT) in Hanoi, Vietnam, to provide its softswitch systems to the Institute and to collaborate on future co-development and research in the field of telecommunications, as well as student exchange programs and scholarships.

Learn more

New Aarenet Cloud PBX Software Release 7.14

The new Aarenet Cloud PBX Software Release 7.14 has been approved for general application commencing December 31st, 2023. Effective immediately, newly deployed systems will be commissioned with this new software release. A seamless upgrade service for existing installations is offered without impacting the availability of active service.

Learn more

Aarenet attend ITNOG7 in Bologna (Italy)

Aarenet attend ITNOG7 in Bologna (Italy)

Aarenet recently attended and sponsored ITNOG7 event taking place in Bologna, Italy. ITNOG is a non-profit Italian organization focused on sharing know how and creating synergies among Italian network operators, carriers and service providers.

Aarenet recently attended and sponsored ITNOG7 event taking place in Bologna, Italy, on May 9th and 10th. ITNOG is a non-profit Italian organization focused on sharing know how and creating synergies among Italian network operators, carriers and service providers. With the attendance of the public growing year over year, the event has kept its original highly focused technical format and informal setting. Based on previous year’s positive experiences, Aarenet decided to enter the group of sponsors of the event this year. 

 

The aim of the ITNOG organization is to improve the quality of the Italian internet, by promoting the exchange of information and ideas across the board, from C-level executives to professionals and network technicians. 

 

Aarenet looks forward to next year’s edition, knowing that coming back to Bologna will give not only the opportunity to spend time with long-term contacts and new partners, but also attend a buzzing event where opportunities are openly shared.

“We are very happy of our participation at ITNOG this year. Aarenet is today recognized as an established player in the voice carrier grade solutions market in Italy, and for us it’s been very important to meet our customers, while also have the time to meet and have a drink with new contacts and discuss new opportunities” said Michel Balabio, Regional Director South Europe at Aarenet.

“ITNOG7 has delivered an agenda of detailed contents, addressing interesting ideas and changes involving today’s Italian data and voice networks” said Simone Bianco, Technical Director Italy at Aarenet.

Exhibition Area at ITNOG7

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Aarenet signed Memorandum of Understanding with Vietnam Post and Telecommunications Institute of Technology and Announced Collaboration for Research and Exchange Programs

Aarenet, a leading technology and solutions provider for Carriers, Service Providers, Governments and Enterprises, announced today that it has signed a memorandum of understanding (MOU) with Vietnam Post and Telecommunications Institute of Technology (PTIT) in Hanoi, Vietnam, to provide its softswitch systems to the Institute and to collaborate on future co-development and research in the field of telecommunications, as well as student exchange programs and scholarships.

Learn more

New Aarenet Cloud PBX Software Release 7.14

The new Aarenet Cloud PBX Software Release 7.14 has been approved for general application commencing December 31st, 2023. Effective immediately, newly deployed systems will be commissioned with this new software release. A seamless upgrade service for existing installations is offered without impacting the availability of active service.

Learn more

Aarenet conducted Technology Workshops in Bangkok – Thailand

Aarenet conducted Technology Workshops in Bangkok – Thailand

Aarenet recently hosted successful technology workshops in the APAC region. The events were focused on showcasing cutting-edge communication technology for Enterprise, Government, and Military sectors. 

Attendees were able to gain valuable insights into the future of secure communication technologies and witness live demonstrations of the latest products and solutions. Aarenet’s CEO, Felix Jakob, was also present to share his vision and roadmap for the company’s future endeavors. 

 

One of the highlights of the workshops was the showcasing of Aarenet’s newest product line, anContact. anContact is a comprehensive omni-channel contact centre solution that comes with a built-in ticketing and customer relationship management systems. This addition to the core voice component, a carrier-class voice switch, provides a multi-tenant solution to seamlessly unify voice and digital communication channels into a single unified queuing system.

 

AnContact is now available for Aarenet’s Partners, offering both hosted and on-premise solutions with flexible licensing options for all. This latest addition to Aarenet’s product line allows our Customers to increase their CX and streamline their communication and business processes. 

 

The event also featured a live demonstration of Aarenet’s flagship product, anSwitch 6, to the incumbent Carrier. With 15 years of experience in providing Carrier C4-C5 Softswitch solutions, anSwitch 6 is a well-proven, highly secured, and easy-to-manage system that demonstrates Aarenet’s prowess in the industry. 

 

The Aarenet AG team demonstrated their expertise in end-to-end encryption (E2EE) technology during the workshop, showcasing how it can protect users and senders from security and privacy risks during communications. This was just one of the many valuable insights how Aarenet’s technology can be utilised to enhance communication security. 

 

Overall, the workshops were of great success, highlighting Aarenet AG’s commitment to providing cutting-edge communication solutions to its Partners and Customers. 

 

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Aarenet signed Memorandum of Understanding with Vietnam Post and Telecommunications Institute of Technology and Announced Collaboration for Research and Exchange Programs

Aarenet, a leading technology and solutions provider for Carriers, Service Providers, Governments and Enterprises, announced today that it has signed a memorandum of understanding (MOU) with Vietnam Post and Telecommunications Institute of Technology (PTIT) in Hanoi, Vietnam, to provide its softswitch systems to the Institute and to collaborate on future co-development and research in the field of telecommunications, as well as student exchange programs and scholarships.

Learn more

New Aarenet Cloud PBX Software Release 7.14

The new Aarenet Cloud PBX Software Release 7.14 has been approved for general application commencing December 31st, 2023. Effective immediately, newly deployed systems will be commissioned with this new software release. A seamless upgrade service for existing installations is offered without impacting the availability of active service.

Learn more

Aarenet attend 15-Year Anniversary Celebration of FPT Telecom International (FTI)

Aarenet attend 15-Year Anniversary Celebration of FPT Telecom International (FTI)

Aarenet is excited to announce its participation in the 15-year anniversary celebration of FPT Telecom International, one of its most valued Customers in Vietnam.

The event, which took place on April 21st, 2023, in Ho Chi Minh City, Vietnam, was an opportunity for Aarenet to celebrate this memorable milestone, to show appreciation for the longstanding partnership and to discuss future growth opportunities together with FTI Management.

 

Since the beginning of their collaboration, Aarenet and FTI have enjoyed a mutually beneficial relationship, working together to drive innovation and growth in their respective industries. Over the years, Aarenet has been committed to providing FTI with their latest Carrier Class solutions resulting in significant milestones and successes for both companies.

Aarenet is proud to have been a part of FTI’s journey over the past 15 years. It’s been a privilege to support their growth and contribute to their success,” said Felix Jakob – Aarenet CEO.  “We look forward to strengthening our partnership and exploring new opportunities together in the years to come.”

The anniversary celebration included a series of events such as keynote speeches from FTI Management as well as FPT Telecom Group Executives to thank their partners and customers, networking opportunities and the exiting entertainment programme “Euphoria” aimed at showcasing the achievements of FTI, the strong partnerships that have contributed to its success and the rich Vietnamese culture. Aarenet representatives, including Mr. Bao Vo – APAC Director and Mr. Chanh Pham – Vietnam Chief Representative attended this event to engage with FTI Management, other industry leaders, clients, and partners.

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Aarenet signed Memorandum of Understanding with Vietnam Post and Telecommunications Institute of Technology and Announced Collaboration for Research and Exchange Programs

Aarenet, a leading technology and solutions provider for Carriers, Service Providers, Governments and Enterprises, announced today that it has signed a memorandum of understanding (MOU) with Vietnam Post and Telecommunications Institute of Technology (PTIT) in Hanoi, Vietnam, to provide its softswitch systems to the Institute and to collaborate on future co-development and research in the field of telecommunications, as well as student exchange programs and scholarships.

Learn more

New Aarenet Cloud PBX Software Release 7.14

The new Aarenet Cloud PBX Software Release 7.14 has been approved for general application commencing December 31st, 2023. Effective immediately, newly deployed systems will be commissioned with this new software release. A seamless upgrade service for existing installations is offered without impacting the availability of active service.

Learn more

New Aarenet Voice and Video Client “anDesktop” for Windows and macOS

New Aarenet Voice and Video Client “anDesktop” for Windows and macOS

Aarenet announces today that it has released the newly developed client “anDesktop” for Windows and macOS systems as a Beta release to be used for extended field trials.

Following requests from different carrier customers, Aarenet developed a new desktop client for Windows and macOS. Market requirements confirm the benefits and increased use of software-based clients versus desktop SIP phones also related to the trend towards working from home or in other flexible setups and locations. The desktop client, named “anDesktop” allows access to the corporate cloud PBX telephone book, the possibility to configure specific account features like call forwarding, voice as well as video calling complemented with a screen sharing function and a full view of the call history as well as access to the personal voice mail box.

 

Next to being used a stand-alone desktop client, the application also provides the base for the anTeams plugin for MS Teams users. This plugin enables Microsoft Teams users to make calls from the MS Teams application. This cost-effective solution integrates the phone system and the external PSTN number into the MS Teams application without the need for dedicated telephony licenses.

Frank Remmers, VP Product Management, says: “We have developed a user-friendly yet powerful desktop client. Also, our carrier customers asked for the possibility to customise and brand the client to distinguish the offering from other, commercially available, clients. We have implemented a process to minimise the required steps to activate the client on the desktop and make it as easy as clicking on an activation tile without the need to enter account credentials. Combined with our smartphone client “an IP-Phone” we can offer a powerful combination for flexible deployment in dispersed locations. First feedback from customers is very positive and we expect that the client will be released for commercial deployment soon.”

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Aarenet signed Memorandum of Understanding with Vietnam Post and Telecommunications Institute of Technology and Announced Collaboration for Research and Exchange Programs

Aarenet, a leading technology and solutions provider for Carriers, Service Providers, Governments and Enterprises, announced today that it has signed a memorandum of understanding (MOU) with Vietnam Post and Telecommunications Institute of Technology (PTIT) in Hanoi, Vietnam, to provide its softswitch systems to the Institute and to collaborate on future co-development and research in the field of telecommunications, as well as student exchange programs and scholarships.

Learn more

New Aarenet Cloud PBX Software Release 7.14

The new Aarenet Cloud PBX Software Release 7.14 has been approved for general application commencing December 31st, 2023. Effective immediately, newly deployed systems will be commissioned with this new software release. A seamless upgrade service for existing installations is offered without impacting the availability of active service.

Learn more

Aarenet co-hosted Technology Workshops in Kuala Lumpur, Malaysia

Aarenet co-hosted Technology Workshops in Kuala Lumpur, Malaysia

Aarenet announced today that they co-hosted the technology workshops with Netregy Systems for Resellers and Carrier Partners in Kuala Lumpur, Malaysia.

The workshops took place from September 26th to 29th of 2022 and they were enthusiastically participated by Netregy’s Resellers and Carrier Partners in Malaysia. The well-chosen establishment to host the workshops was the international acclaimed restaurant De.Wan by Chef Wan where Malaysian gourmet culinary was served in a traditional and elegant environment. The venue enabled the participants to network with each other’s, learn new solutions and dine together in harmony. The presence of Aarenet CEO – Mr. Felix Jakob promoted Aarenet’s strong commitment for the Malaysian market.

“It was a great experience and pleasure to be back in Malaysia after a prolonged two and half year period. The global pandemic has changed how the world communicate and interact; we, at Aarenet AG, used the time to design and deliver a new variety of enhanced communications tools which remove geographical limitations and boundaries for our Business customers and end-users.”, said Mr. Felix Jakob.

Mr. Deric Ng, Managing Director of Netregy Systems commenced the workshop with his warm welcome speech, followed by Aarenet new product presentations delivered by Mr. Bao Vo – Director of Aarenet APAC. 

 

“Integrating UCaaS and CCaaS will be the latest hot trend for the Enterprise sector. We can assist our customers to pinpoint areas of opportunity by shaping and delivering intuitive Unified Communications as a Service (UCaaS) and Contact Centre as a Service (CCaaS) solutions for their internal communications and customer interfacing operations. Our solutions will also empower seamless digital transformation evolution for our business customers in Malaysia.”, said Mr. Deric Ng.

Due to the keen interests demonstrated by the participants of the technology workshops, Aarenet and Netregy are mobilising resources to prepare for the launch of Aarenet cloud-based omni-channel contact centre solutions in Malaysia during Q4 of 2022.

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Aarenet signed Memorandum of Understanding with Vietnam Post and Telecommunications Institute of Technology and Announced Collaboration for Research and Exchange Programs

Aarenet, a leading technology and solutions provider for Carriers, Service Providers, Governments and Enterprises, announced today that it has signed a memorandum of understanding (MOU) with Vietnam Post and Telecommunications Institute of Technology (PTIT) in Hanoi, Vietnam, to provide its softswitch systems to the Institute and to collaborate on future co-development and research in the field of telecommunications, as well as student exchange programs and scholarships.

Learn more

New Aarenet Cloud PBX Software Release 7.14

The new Aarenet Cloud PBX Software Release 7.14 has been approved for general application commencing December 31st, 2023. Effective immediately, newly deployed systems will be commissioned with this new software release. A seamless upgrade service for existing installations is offered without impacting the availability of active service.

Learn more