Aarenet is pleased to present anCall, an applet that delivers a cost effective and user-friendly telephony experience for MS Teams users. Without the need to obtain dedicated MS Teams phone licenses, users can use, control and customise telephony settings of their own Aarenet CloudPBX extension and are able to originate calls to internal extensions and external PSTN destinations.
Outgoing calls can be originated via the MS Teams desktop client with the Aarenet anCall applet installed. Aarenet anCall applet is also available on the smartphone devices where MS Teams has been installed and originated calls are handled via the native dialer.
Frank Remmers, sales director at Aarenet says “next to the telephony integration in the Microsoft Teams interface, the anCall applet provides a user-friendly interface to configure features such as call forwarding and do-not-disturb, and enables to view the call history as well as listening to the personal voicemail messages.
What is really powerful is the ability to control connected SIP Phones that are registered on the same extension. Using the CTI interface, the user can use his desktop computer to initiate calls on the connected desktop phone. Many commercially available phones support this feature by default and this feature provides a great user experience as the dialled number does not need to be dialled by hand.”
Screenshot anCall
The applet will be part of the new Aarenet anSwitch, version 7.7 which is planned to be released by end of March 2022 and can be installed by the customer’s MS Teams administrator.
AI-powered features are now integrated directly into Aarenet’s core applications, bringing intelligent automation and natural voice interaction to the anPBX platform. These capabilities range from AI-powered call distribution and routing to personal voice assistants available on the anOne Desktop and anOne Mobile clients.
Take your business communications wherever work takes you with anOne Mobile from Aarenet. Available for both iOS and Android, anOne Mobile transforms your smartphone into a secure, fully featured extension of your Aarenet anPBX, giving you seamless access to your business communications – whether you’re in the office, working from home, or on the move.
While technology was at the heart of the summit, it was the exchange of perspectives and the strength of our partnerships that defined the experience.
Aarenet has signed a partner agreement with Comfortel in Poland to bring its PBX and Unified Communication solutions to the Polish market. The partnership strengthens Aarenet’s presence in Central and Eastern Europe and enables Comfortel to expand its portfolio with a modern, scalable platform tailored to current market needs.
