Aarenet is pleased to present anCall, an applet that delivers a cost effective and user-friendly telephony experience for MS Teams users. Without the need to obtain dedicated MS Teams phone licenses, users can use, control and customise telephony settings of their own Aarenet CloudPBX extension and are able to originate calls to internal extensions and external PSTN destinations.
Outgoing calls can be originated via the MS Teams desktop client with the Aarenet anCall applet installed. Aarenet anCall applet is also available on the smartphone devices where MS Teams has been installed and originated calls are handled via the native dialer.
Frank Remmers, sales director at Aarenet says “next to the telephony integration in the Microsoft Teams interface, the anCall applet provides a user-friendly interface to configure features such as call forwarding and do-not-disturb, and enables to view the call history as well as listening to the personal voicemail messages.
What is really powerful is the ability to control connected SIP Phones that are registered on the same extension. Using the CTI interface, the user can use his desktop computer to initiate calls on the connected desktop phone. Many commercially available phones support this feature by default and this feature provides a great user experience as the dialled number does not need to be dialled by hand.”
Screenshot anCall
The applet will be part of the new Aarenet anSwitch, version 7.7 which is planned to be released by end of March 2022 and can be installed by the customer’s MS Teams administrator.
Aarenet is pleased to announce that it has been awarded the NTS softswitch project by NT, the incumbent telecommunications provider of Thailand. Aarenet has developed customised solutions tailored to meet the unique requirements of NT Thailand, demonstrating their commitment to delivering exceptional and bespoke telecommunication solutions for the Carrier sector.
Aarenet, a Swiss Telecommunications Technology vendor, specializing in delivering advanced and reliable unified communication services and products for Carriers, Enterprise and Government sectors, is pleased to announce the successful deployment of their contact centre solution for MobiFone Group, officially went live on October 1st, 2024, serving 500 skilled agents.
Aarenet, a leading technology and solutions provider for Carriers, Service Providers, Governments and Enterprises, is proud to announce the successful completion of a Carrier Class VoIP system installation for VNPT, Vietnam’s incumbent telecommunications operator.
Aarenet’s sponsorship at ITNOG events in Bologna, and participation at Namex events in Roma and Napoli, in 2023 and 2024, have made it very clear about the importance of being where the Italian market meets.
